At Harron Journey, we strive to provide a smooth and reliable shopping experience for our customers worldwide. Below you’ll find important information about our shipping process and guidelines.
Order Processing
Once your order is placed, it will be processed and shipped as quickly as possible. Orders are typically processed within 2-3 business days from the time of purchase. Please note that our business hours are from 9 AM to 6 PM (local time), Monday to Friday.
Shipping Methods
We offer Cash on Delivery as the only payment option for all orders, and shipments are processed through reliable courier services. Our team will ensure your order is carefully packed and shipped for delivery.
Shipping Fees
Shipping costs are calculated at checkout based on your location and the weight of the products in your order. The exact shipping fees will be displayed before you complete your purchase.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable). You can use this tracking number to monitor the status of your shipment.
Lost or Damaged Items
While we make every effort to ensure your order arrives safely, if you receive an item that is damaged or lost in transit, please contact us within 7 days of receiving your order. We will work with the courier to resolve the issue and either send a replacement or issue a refund.
Customs and Import Duties
For international shipments, please note that customs fees, taxes, and import duties may apply depending on your country. These fees are the responsibility of the customer and are not included in the shipping cost at checkout.
Customer Support
If you have any questions or concerns about your order or need assistance with the shipping process, please don’t hesitate to reach out to our support team at:
Email: [email protected]